K-12 Solutions
Every parent call answered.
Every family served.
RTN helps K-12 schools and districts stop dropping calls during snow days, enrollment weeks, and the dozens of peaks in between. Our AI Receptionist, cloud phone, and contact center layer onto what you already pay for — so your front office gets its day back.
The math that breaks front offices.
Every district we talk to recognizes at least two of these numbers.
- 400–600%
- Call surge on a snow day
- One announcement, every parent at once
- 80+
- Concurrent callers in enrollment week
- Against one or two secretaries
- 70+
- Distinct call intents per week
- Across 14 departments in a typical district
- 24/7
- Parents call outside business hours
- Attendance, crises, after-school pickup
The morning your front office dreads
Three peaks, one phone line.
5:30 AM
The snow-day call.
One closure announcement triggers a 400–600% spike in inbound calls. Every parent, vendor, and reporter asks the same question at the same moment. With one line and one secretary, most of them go to voicemail.
8:00 AM · Enrollment week
Eighty callers, one phone.
Twenty days a year, every district has an intake surge. Every dropped call is a family who's now considering somewhere else. The calendar is predictable — the staffing answer rarely is.
3:45 PM · Student in crisis
The call that can't go to voicemail.
The counselor is in a meeting. The principal is on the way out. And a parent on the other end needs a human right now. That's not a staffing problem — that's an architecture problem.
What RTN brings to K-12.
One integrated team across AI, cloud phone, contact center, and managed IT — so you're not calling four vendors to fix one problem.
- PILOT AVAILABLE
AI Receptionist
Answers every parent call instantly, in their language, 24/7. Handles 70+ intents — attendance, snow days, enrollment, crises — and warm-transfers only when a human is truly needed.
Learn more Cloud phone that fits districts
Multi-site cloud telephony with granular bell schedules, emergency notifications, and the flexibility to move any extension to any building as staffing shifts.
Learn moreContact center for central office
When central intake (enrollment, nutrition, transportation) needs queueing, skills-based routing, and quality management, our contact center platform handles it.
Learn moreCall Coverage AI for missed calls
Voicemail isn't a plan. Missed calls trigger an instant SMS back-in-touch, and the conversation continues by text until your staff can engage.
Learn moreManaged IT that knows education
Chromebook support, Google Workspace / Microsoft 365 tenant hygiene, classroom A/V, building connectivity. Your single number to call when any of it breaks.
Learn moreWorks with what you have
Layer onto Zoom, RingCentral, Mitel, Teams, 8x8, Nextiva, Avaya, or Cisco — no forklift, no porting, no down-the-drain investment.
Learn more
Try the demo before you decide
Call the live demo line.
Ask a snow-day question. Ask how to report an attendance issue. Push it with a tricky request. That number is a real instance of the product you’d deploy in your district. No form, no sales call unless you ask for one.
Works with your existing phone system
Layer on. Don’t rip out.
If your district already pays for a phone platform, we build on top of it. If it’s time to replace the platform too, we can do that — but it isn’t a prerequisite.
- Zoom
- RingCentral
- Mitel
- Microsoft Teams
- Cisco
- 8x8
- Nextiva
- Vonage
- Avaya
- NEC
- Toshiba
Questions districts ask
Frequently asked.
- Do we have to replace our phone system?
- No. The AI Receptionist works with the numbers you already have. We layer onto your current voice system — no porting, no forklift, no disruption during the pilot.
- Is this FERPA-aware?
- Yes. Call logging, transcripts, and data handling are designed to respect FERPA. We share the specifics in the pilot kickoff so your IT and legal teams can verify.
- What languages are supported?
- English and Spanish are included out of the box. Additional languages are available as add-ons — tell us what your community speaks and we'll confirm support.
- How quickly can a school go live?
- Most districts are live on the pilot line inside a week. The 30-day pilot is intentionally frictionless — no card, no contract, no heavy IT lift.
- Can we turn it off?
- Always. It's your phone system. You stay in control of what the AI answers, what it routes, and when to pause or escalate.
Ready to stop dropping calls?
Start with a 30-day pilot — free, no card, no contract. If the AI doesn't earn its keep, we walk away and you keep the transcripts.