Business Phone System
A cloud phone system, installed by people who install phone systems.
Voice, video, SMS, messaging, video meetings, integrations — with the implementation and ongoing support that has kept 6,000+ seats running for our customers since 2006.
Whatever size, whatever shape
A few lines. A PRI. A couple of phones. A few thousand phones.
We’ve done all of these. Moving into a facility next week and don’t have a connection? We can help you get it covered. Whatever your voice services need, we have a product that will work the way you want it to work and on the timeline you need it on.
The platform, by the numbers.
- 99.999%
- Platform uptime
- Since 2018, measured monthly
- 2
- Redundant data centers
- East coast + west coast failover
- 6,000+
- User seats RTN supports
- Across our customer base
- Since 2006
- We've been installing VoIP
- Started with ShoreTel
All-in-one cloud communications
Comprehensive and easy-to-use. From anywhere. On any device.
Voice, video, messaging, and collaboration — downloadable desktop app, browser client, or mobile app. Modern employees need easy ways to connect from wherever they are; remote, hybrid, and flexible work environments are here to stay, and your phone system should have already caught up.
- Voice, video, messaging, and collaboration
- Desktop app, browser, and mobile clients
- Softphone — no desk phone required
- Call Move between devices mid-call
- Visual voicemail
- Call transfer and three-way calling
- HD video conferencing
- Persistent chat and SMS
- Virtual meeting rooms
- Presence and direct messaging
Mobile, by default
Your business number, on the device already in your pocket.
The softphone app puts every extension feature on a mobile device — weekly meetings you can keep while walking into a building, voicemail you can triage between customer calls, the ability to move an active call from your phone to your laptop without the caller noticing. You can also access everything from your computer or an optional desk telephone; we’ll help you pick the mix that fits your roles.
The complete solution
Everything the phone system touches.
We go the final step to develop a complete solution for your application. The dial tone is the start, not the end.
- Headsets (wired, wireless, DECT)
- Paging systems for warehouses and campuses
- Auto attendants with routing logic
- Hunt groups and ring groups
- Customized music on hold
- Call recording — all calls
- Business continuity routing
- Contact centers (see CCaaS)
- Conference room units and phones
Contact center too?
Small and informal, or large and regimented — we have it.
Our hosted contact center platform handles everything from a three-person inside sales team to a full omnichannel operation with skills-based routing, real-time supervisor visibility, and deep integrations. The platform scales with the team; you don’t re-platform when you grow.
See the Contact Center (CCaaS)For customers already on Teams
Completion for Microsoft Teams Phone.
American business is embarking on a love affair with Microsoft Teams Phone. Over 40 million desktops are running Teams today — but relatively few have implemented what’s arguably the best feature Teams offers: the phone system itself.
Microsoft has left the integration door wide open, which means there are hundreds of alternatives on the internet. We help you pick the right direct-routing carrier, source the hardware Teams needs to feel like a real phone system, and bring all the pieces under one implementation.
What RTN adds on top of Teams Phone
- Direct-routing trunking for Teams Phone
- Headsets that work natively with Teams
- Poly Studio huddle-room units
- Paging, hunt groups, and ring groups
- Call recording across every Teams call
- Contact center integration
- Conference room phones certified for Teams
- Customized music on hold
If it’s not the right fit
We have several other products we can substitute.
Maybe you want to reuse a fleet of desk phones that aren’t compatible with our preferred platform. Maybe you need a feature one of the alternatives does better. Maybe you just prefer a specific carrier for reasons we don’t need to argue with. Through our 200+ vendor network, we can source the alternative, and we’ll be honest if something in the alternative is a step back from what we’d normally recommend.
What our telephony customers say.
Ready for the cloud, or still evaluating?
Tell us your seat count, current system, and pain points. We’ll come back with a real quote and the honest answer on whether now is the right moment to switch.