Real Time Networks

MiVoice Connect

MiVoice Connect — installation, support, and migration when you’re ready.

The next generation of the platform RTN has been installing and supporting for two decades. Same team handles the whole lifecycle — installation, moves/adds/changes, troubleshooting, and the eventual move to UCaaS.

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MiVoice Connect's client interface — messaging, contacts, presence, and call history in a single panel.

The platform

One interface. Every conversation.

MiVoice Connect brings your communications and collaboration tools into one simple interface. Find contacts, check availability, and connect via phone, IM, video, desktop sharing, or conference — without opening a separate app or logging in to a new tool.

  • Desktop and mobile applications
  • Real-time messaging, video, and voice
  • 6900-series desktop phones
  • Seamless integrations with business tools
  • No VPN needed for remote use
  • Multi-region and multi-language support
  • Softphone, workgroups, Event Wizard
  • Contact Center with multi-channel routing
  • Cloud, on-site, and hybrid deployment
  • Historical reporting

The 6900 series

Three desk phones. One family.

MiVoice Connect deploys with the Mitel 6900 series — an HD-audio family with shared DNA and progressively bigger screens, more programmable keys, and more advanced peripherals.

Mitel MiVoice 6940 IP desk phone

MiVoice 6940

Executive power users will rejoice as the power of touch is combined with flagship functionality.

Mobile device integration seamlessly marries your mobile phone's call audio and contact info with the 6940. Calls to your mobile can be answered on the 6940 just like any other call, and mobile contacts sync automatically. A powered USB port lets you charge your phone from the dock.

Highlights

  • 7-inch color touchscreen is easy to read and large enough to surface caller details at a glance
  • Enhanced full-duplex speakerphone for multitasking without dropping the conversation
  • Eight programmable keys for call appearances or speed dials, plus 70+ more on an accessory module
  • PCLink turns the phone into a high-quality audio device for PC-based video collaboration

Specs

  • 7" (800×480) touchscreen LCD
  • Bluetooth 4.1
  • 96 programmable keys (16 × 6)
  • Mitel Hi-Q audio technology
  • Powered USB 2.0 host port (500 mA)
  • Sidecar expansion port
  • 2× Gigabit Ethernet, PoE Class 3
Mitel MiVoice 6930 IP desk phone

MiVoice 6930

A powerful, customizable phone for the power user.

Designed from the ground up to provide an exceptional HD audio experience via a speech-optimized handset, enhanced full-duplex speakerphone, and support for Bluetooth, USB, and analog handsets. Native MobileLink integration bridges mobile and work phones so contacts and audio live on both.

Highlights

  • Programmable personal and context-sensitive keys tailor the 6930 into your ideal desk phone
  • MobileLink syncs your mobile phone's contacts and call audio to the desk phone
  • Expand with add-ons like Mitel's Programmable Key Module when the base phone isn't enough
  • Mitel Hi-Q audio technology delivers HD call quality on every leg
  • Optional cordless voice-optimized handset and integrated DECT headset support — no strings, corded or wireless

Specs

  • 4.3" (480×272) color LCD
  • Bluetooth 4.1
  • MobileLink mobile-device integration
  • Mobile phone charging port
  • Voice-optimized handset
  • Support for optional cordless voice-optimized handset
Mitel MiVoice 6920 IP desk phone

MiVoice 6920

For enterprise users who demand modern design plus flexibility and reliability.

Delivers an exceptional HD audio experience via a speech-optimized handset, full-duplex speakerphone, and USB/analog headset support. A 3.5-inch QVGA color display with backlit keys shows the Mitel UI at comfortable readability.

Highlights

  • USB headset support plus native analog headset ports let you match the office setup
  • Modern design pairs sleek aesthetics with Mitel's Hi-Q audio technology
  • High-quality full-duplex speakerphone and advanced processing deliver clean sound even in noisy offices
  • 3.5-inch LCD with backlit display keeps the interface readable in high-contrast environments

Specs

  • 3.5" (320×240) QVGA color LCD
  • Full-duplex speakerphone
  • Corded speech-optimized handset
  • Native DHSG/EHS analog headset support
  • USB port for headsets and accessories
  • 2× Gigabit Ethernet with PoE
A collection of 6900-series accessories — corded and cordless headsets, expansion modules, and peripherals.

6900 accessories

A suite of add-ons to match how you work.

Corded and cordless handsets, Bluetooth and DECT headsets, programmable key modules, and other peripherals. Walk around the office, free up your hands, add more buttons — pick the fit for your role.

On the older platform?

We also support Mitel Connect.

Same team, same level of care, different platform generation. If you’re running the predecessor and you’re unsure whether to upgrade, stay, or leave, we’ll give you the honest math for your specific environment.

See Mitel Connect

What customers on our telephony practice say.

  • “Thanks for your help in herding the cats on that one. Once we got all the other vendors on the same page, it all came together. Your taking leadership in the path to a resolution was the key to getting this one off everyone's plates.”
    — Director of IT, existing customer

New install, or help with the one you’ve got?

Tell us your headcount, site count, and the biggest pain point. We’ll come back with a straight answer on whether MiVoice Connect fits — or whether you should be looking at UCaaS instead.

Request a quoteCall 888-343-6966